CRM & global E-mail Specialist

We are currently searching a senior CRM & global E-mail specialist for a large, global Swiss company. The position is bas at the client’s global HQ.

In this position you will cover 2 roles:

  • You will be Responsible for the global newsletter program, and as such be in charge of driving the email & newsletter strategy and operational actions at global scale (loyalty, trigger email, transactional email, click& collect, social media…)
  • Handle markets’ needs and manage the email structure, in line with the main collection
  • launches, collaborations and the marketing focuses
  • Train the local team for their newsletter campaigns management
  • Ensure a daily support to the local team and challenge on analytics and main KPIs
  • Monitor and constantly improve the campaigns based on testing
  • Track and analyse visitors behaviour on the platforms using Web Analytics
  • You will actively participate to the migration from the current CRM solution to a fully integrated Salesforce Marketing Cloud marketing automation